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Cancellation Policy

Updated 5/27/2025

We understand that life can be unpredictable, and plans may need to change. To provide the best possible service and ensure fairness to all patients, we’ve established the following cancellation policy.

Notice Requirement

Cancellations must be made no later than 24 hours in advance of the scheduled appointment.

Deposits, Cancellations, & Rescheduling

1. A deposit and/or a valid credit card is required to reserve appointments for certain treatments or consultations. This deposit will be applied toward your service.

2. Cancellations made with less than 24-hour notice will result in forfeiture of the deposit and incur a $100 cancellation fee.

3. Rescheduling your appointment with less than 24-hour notice will result in a $100 fee. Any other deposited amount made for the appointment will be transferred to the rescheduled date and time.

4. Rescheduling your appointment with more than 24-hour notice will not result in any additional fees. Any deposit made for the appointment will be transferred to the rescheduled date and time.

5. Patients who cancel or reschedule appointments three times will be required to prepay for all future services at the time of scheduling.

6. No-shows will be charged a cancellation fee of $100.

How to Cancel and Reschedule

Cancellations and rescheduling of appointments may be made via telephone call, voice mail, text and email. All telephone calls, texts, voicemails, and emails are stamped on time and date via our system. This is the time and date that is considered as receiving notice.

Group Appointments

Group appointments with 4 people or more will require a deposit of 20% of the service charge. This deposit will be applied to the charges of the appointment. In the event of rescheduling or cancellation, we must be notified 4 business days prior to the appointment. If less than 4 business days’ notice is given, the deposit will not be refunded.

Questions or Concerns?

We strive for your satisfaction and confidence in your care. For questions regarding this policy, please contact our office.